Our intent is to make sure you are completely satisfied with the items you order and your experience with rip6inc.com. Based on the reason for the return and the condition of the product, there may be a few options available to you.
* Please note, that all items must be in their original bags and be unworn and unwashed.
– The customer is responsible for paying postage on any returns or exchanges.
– Refunds will be for store credit only.
– If you would like to return an item for any reason other than It being an incorrect item or defective products, we can issue store credit in the form of a discount code that you may use towards a future purchase. The discount code applied is for the purchase price of the product only and does not include any shipping fees charged for delivery. The store credit discount codes do not have an expiration date.
– You will have 7 days from delivery of your package to file a return claim with customer service.
– If a product you receive is damaged during shipment, or is not what you ordered, we can send a replacement.
– If the item you’d like to return was ordered is no longer for available for sale, or if the item was purchased using store credit as part of a previous exchange, we cannot accept the return or issue a refund.
*Additional limitations may apply.
To begin processing any type of return, please contact our Customer Service team and provide your name, the order number, and the reason for returning the product. You can contact us by emailing [email protected]. Once we have received the product and the return has been processed by our warehouse, we can issue the exchange or the in-store credit.
